Predictability as a Service: Transforming business operations on the blockchain

May 25, 2024

In the fast-paced and ever-evolving world of business, predictability has become a cornerstone of operational success. Predictability refers to the ability to foresee and manage operations with a high degree of accuracy. As companies strive to enhance efficiency, meet customer expectations, and stay ahead of the competition, the importance of predictability continues to grow. This article explores how predictable costs improve blockchain-based business operations, driving stable growth.

Benefits of Predictability in Business Operations

Predictable services empower businesses to make informed decisions by providing accurate data and insights. This approach minimizes the uncertainty that often accompanies strategic planning. By anticipating market trends and customer behaviors, businesses can allocate resources more effectively, optimize supply chains, and enhance product offerings.

Consistency is key to customer satisfaction. Predictable services ensure that businesses can deliver consistent quality and performance, building trust and loyalty among their customers. When customers know they can rely on a company to reliably meet their needs, it fosters a strong relationship and encourages repeat business. For example, a logistics company that consistently delivers packages on time creates a positive experience for its customers, leading to higher satisfaction rates and increased customer retention.

Predictability streamlines business processes. By standardizing operations and employing automated systems, companies can achieve significant cost savings. Predictable services help in identifying bottlenecks and inefficiencies in real time, allowing for quick continuous improvement. This efficiency translates to better resource management and increased profitability.

Predictability facilitating better UX on blockchain

Predictability is particularly important for blockchain-based businesses, where gas volatility and interaction complexity can often hinder operations. At Gazelle, we are at the forefront of providing predictability as a service for businesses operating on the EVM blockchains.

On EVM networks, gas is required to execute transactions and run applications. The cost of gas can be highly volatile, making it challenging for businesses to predict and manage their expenses. Gazelle offers solutions to hedge and abstract away these gas costs, providing upfront fixed monthly payments. This approach offers businesses stability and predictability in their financial planning.

The ability to predict gas costs simplifies budgeting for swap transactions, whether through AMMs or intent-based swaps. Uniswap will only be gasless if routed through UniswapX, if instead it goes through the AMM, a standard gas fee will be separately added, creating an asymmetry in user experience. Not only do the intent solvers need hedging, but also the swaps gas costs can be hedged for users, creating a smooth uniform experience with a single Gazelle subscription covering gas costs regardless of the type of execution.

Users who are fragmented across and interacting with multiple Layer 2 networks often need to maintain gas tokens on each network separately. Gazelle sponsors transactions across different chains for users with active subscriptions, enhancing the experience by removing the need to manage multiple gas token balances, or any token balances at all for that matter.

Solvers that execute user intents, also often need to pay gas fees across various networks. Each Layer 2 has different local gas costs, making it difficult for solvers to optimize their gas management. Gazelle's solution simplifies this process by providing a unified upfront monthly cost structure across multiple networks. This not only helps solvers manage their costs more effectively but also ensures that user intents are executed efficiently and on time, regardless of which Layer 2 is involved.

Rollup-as-a-Service (RaaS) platforms, which aggregate multiple transactions into a single batch for more efficient processing on Layer 1, also benefit from predictability. These platforms need to settle transactions through blob markets, and predictable gas costs ensure stability and open new monetization options for applications running in an RaaS mode. By outsourcing asset exposure and inventory management, RaaS providers can improve the user experience for infrastructure operators and enhance efficiency.

Predictability in gas costs also aids in the functionality of services such as Wallet-as-a-Service (WaaS) and Account Abstraction wallets. Even EOA wallets can simply integrate gazelle through EIP-3074/7702 and their users will greatly benefit from fixed gas costs. Gazelle's solution ensures that transactions are transparently sponsored and executed without any additional steps for the user streamlining the experience into a single click without ever needing to check gas on etherescan or resubmit a transaction ever again.

As blockchain technology is adopted into payments and financial institution settlement infrastructure, the volume of on-chain transactions will significantly impact fee markets. Our fixed-cost approach ensures that businesses can manage these large volumes predictably and efficiently. This is particularly important for applications involving high-frequency transactions, such as financial services and retail payments, where predictability in transaction costs is crucial for operational stability and customer satisfaction.

Finally, the future growth of applications of zero-knowledge proofs will create demand for prover market derivatives. Predictability in this area will allow for more efficient allocation of computational resources, benefiting both businesses and users. By stabilizing the costs associated with running zero-knowledge proofs, Gazelle's solutions can enhance the feasibility and adoption of these advanced cryptographic techniques, paving the way for more secure and private blockchain applications.

Uniformity, Consistency, Reliability

Uniformity means delivering the same characteristics every time.

In the context of blockchain transactions, this could mean ensuring that each swap, transfer, or payment processes at a similar time regardless of on-chain conditions or underlying Layer 2 network. This reduces user uncertainty about variability in transaction outcomes and enhances the overall experience. Using Gazelle users can expect the same transaction performance across different networks and conditions.

Consistency means delivering the same value over time.

For blockchain services, this means that users can expect the same level of service and transaction reliability consistently, regardless of being in a bear or bull market cycle. This consistency builds user trust, as they can rely on the system to perform as they are used to in the next month or the next year, without sudden variations. Regular performance encourages more frequent use and deeper integration of blockchain technology in business operations.

Reliability means being able to count on delivery without error or delay.

In the blockchain environment, this translates to transactions being processed without unexpected delays or errors, ensuring that users can depend on the service for their critical operations. Reliable services enhance reputation and user confidence, reinforcing the value proposition of the service. By ensuring that every transaction is processed as expected, businesses can maintain high levels of customer satisfaction and trust.

Improving predictability has major reputation and value perception benefits. The more predictable the offering is, the more your business can increase the perceived quality of the products and services that it offers.

Conclusion

Gazelle offers businesses a path to improved decision-making, enhanced customer satisfaction, and greater operational efficiency. Embracing predictability is not just a strategic advantage; it is a necessity for businesses aiming to succeed in a competitive landscape. As companies continue to adopt blockchains, the benefits of on-chain predictability will become increasingly evident, driving a new era of customer-centric operations.

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